IRMC Named 2017 Healthcare’s Most Wired

Medical Center Uses Technology to Partner with Patients

Vero Beach, FLA (July 10, 2017) — Indian River Medical Center (IRMC) was named among the Health Care’s Most Wired® by a recent survey conducted by the American Hospital Association (AHA) Health Forum.  Technology is making it easier for patients and providers to interact, thus improving communication, safety and patient-provider relationships. These new tools are helping patients become more actively involved in their care and maintaining their health, according to survey.

“Patient safety and process improvement supports the mission and core values of Indian River Medical Center. Inclusion of technology and the use of health IT is important to the success of the day-to-day operations of the medical center and of meeting the health needs of our community,” said William Neil, Chief Information Officer at IRMC.

Most Wired hospitals are using smart phones, telehealth and remote monitoring to create more ways for patients to access health care services and capture health information. The survey evaluated how hospitals and health systems use health IT in four focus areas:

  1. Infrastructure, such as identity management, data recovery, regular risk analysis, and wireless network accessibility;
  2. Business and administrative management, such as expanded use of electronic payer transactions, electronic delivery of quality scores to clinical leaders, and automation of revenue cycle processes;
  3. Clinical quality and safety, such as routine use of EHR technology by clinicians for patient care, electronic medication reconciliation, and clinical decision support systems ; and
  4. Clinical integration, such as patient portal functionality and interoperability of applications within the hospital.

“The Most Wired hospitals are using every available technology option to create more ways to reach their patients in order to provide access to care,” said AHA President and CEO Rick Pollack. “They are transforming care delivery, investing in new delivery models in order to improve quality, provide access and control costs.”

Innovation in patient care embraces emerging technologies and underscores the need for secure patient information exchange. Hospitals have increased their use of sophisticated IT monitoring systems to detect patient privacy breaches, monitor for malicious activities or policy violations and produce real-time analysis of security alerts.

  • 97 percent use intrusion detection systems.
  • 96 percent perform data access audits.
  • Nearly 90 percent run targeted phishing exercises to teach employees to question suspicious emails.

Most Wired hospitals are transforming care delivery with knowledge gained from data and analytics.  They are investing in analytics to support new delivery models and effective decision-making and training clinicians on how to use analytics to improve quality, provide access and control costs.

  • 82 percent analyze retrospective clinical and administrative data to identify areas for improving quality and reducing the cost of care.
  • Three-quarters use sophisticated analytics such as predictive modeling and data to improve decision-making.
  • Nearly 70 percent interface electronic health record data with population health tools for care management.
  • More than 70 percent are providing data analytic tools training to physicians and nurses.
  • 45 percent initiate a patient pathway using health IT to follow a care plan.
  • Nearly 40 percent deliver quality metrics to physicians at the point-of-care.
  • 32 percent have tools for real-time patient identification and tracking for value-based care conditions, such as chronic obstructive pulmonary disease.

HealthCare’s Most Wired® survey, conducted between Jan. 15 and March 15, 2017, is published annually by Health & Hospitals Networks (H&HN). The 2017 Most Wired® survey and benchmarking study is a leading industry barometer measuring information technology (IT) use and adoption among hospitals nationwide. The survey of 698 participants, representing an estimated 2,158 hospitals — more than 39 percent of all hospitals in the U.S. — examines how organizations are leveraging IT to improve performance for value-based health care in the areas of infrastructure, business and administrative management; quality and safety; and clinical integration.

Detailed results of the survey and study can be found in the July issue of H&HN. For a full list of winners, visit www.hhnmag.com.

About the Most Wired Survey

The 2017 Most Wired Survey is conducted in cooperation with the American Hospital Association and Clearwater Compliance, LLC.

About the American Hospital Association

The AHA is a not-for-profit association of health care provider organizations and individuals that are committed to the improvement of health in their communities. The AHA is the national advocate for its members, which include nearly 5,000 hospitals, health care systems, networks and other providers of care. Founded in 1898, the AHA provides education for health care leaders and is a source of information on health care issues and trends. For more information, visit www.aha.org.

About Health Forum

Health Forum is a strategic business enterprise of the American Hospital Association, creatively partnering to develop and deliver essential information and innovative services to help health care leaders achieve organizational performance excellence and sustainability. For more information, visit www.healthforum.com.

About Clearwater Compliance, LLC

Clearwater Compliance, LLC is a leading provider of healthcare compliance and cyber risk management solutions. Its mission is to empower hospitals and health systems to successfully manage healthcare’s evolving cybersecurity risks and ensure patient safety. Exclusively endorsed by the American Hospital Association, Clearwater solutions have been deployed within hundreds of hospitals and health systems, Fortune 100 organizations and federal government institutions. More information about Clearwater Compliance is at http://www.Clearwatercompliance.com.